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Privacy Policy & Terms and Conditions

Privacy Policy & Terms

Effective Date: 05/20/2025

1. Introduction

Welcome to Lemon Lion Consulting. This document outlines the terms, conditions, and privacy practices applicable to all visitors, clients, and users of our website, services, and communication channels.

By submitting information through our website, opting in to communications, or engaging our services, you agree to these Terms and our Privacy Policy.

2. Information We Collect

  • Full name, email address, phone number, and mailing address
  • Timeshare ownership details, documentation, and related materials
  • Communication logs via phone, web forms, SMS, or email
  • Payment or billing information (if applicable)
  • Interaction history from social media, ads, and our website

3. How We Use Your Information

We use your personal information—including your name, contact details, and case information—for the following purposes:

  • To provide timeshare cancellation or credit repair services tailored to your situation
  • To follow up on your case progress, documentation needs, or billing status
  • To send appointment reminders, updates, and case-related notices via email, phone, or SMS (if you have opted in)
  • To deliver marketing messages via SMS or email, only if you have opted in through a web form
  • To improve our outreach, service delivery, and communication effectiveness

SMS Messaging: If you have provided consent through our SMS opt-in form, your mobile number may be used to send limited SMS communications including marketing, account notifications, and customer care. For full details on SMS usage, frequency, opt-out methods, and data handling, please refer to Section 10: SMS Terms and Conditions.

4. Marketing Communications

We may send marketing emails or promotional SMS only to individuals who have actively opted in through our web forms. Unsubscribing from email does not affect your service-related messages (e.g., appointment reminders). You can opt out of marketing messages at any time using the provided unsubscribe links or by replying STOP.

5. Data Sharing

We do not sell or rent your personal data. We may only share your information with:

  • Internal Lemon Lion Consulting team members directly managing your case
  • Trusted vendors that support our infrastructure (e.g., email delivery, cloud storage)
  • Legal authorities if compelled by court order or applicable law

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate company for marketing purposes.

6. Security

We implement industry-standard safeguards to protect your personal information. Access is restricted to authorized personnel, and data is stored securely using encrypted systems.

7. User Rights

As a user, you have the right to:

  • Request access to your stored data
  • Correct inaccurate information
  • Request deletion of your personal data
  • Withdraw consent to marketing or SMS communications

To exercise these rights, contact us at info@lemonlionconsulting.com.

8. Website Terms of Use

You must be at least 18 years old to use our services or submit your information. You agree not to misuse our site, including spamming, distributing malware, or posting fraudulent information. We reserve the right to deny service or remove content for any reason, including violations of these terms.

9. Changes to This Policy

We may update this Privacy Policy & Terms from time to time. Updates will be posted on our website, and your continued use of our services constitutes acceptance of any changes.

10. SMS Terms and Conditions

Lemon Lion Consulting uses SMS (text messaging) as part of our client support and communication services. By opting in, you agree to the following terms and conditions:

A. Types of SMS Messages You May Receive

  • Marketing – Educational content, promotional offers, and special announcements related to timeshare exit
  • Account Notifications – Billing alerts, payment due reminders, and updates on your case status
  • Customer Care – Follow-up messages, documentation requests, and direct responses from your assigned case manager

B. Message Frequency

Message frequency may vary based on your activity. You may receive up to 5 messages per week depending on your case status and level of engagement.

C. Message and Data Rates

Standard message and data rates may apply depending on your carrier and service plan. International charges may vary.

D. Customer Support & HELP

For assistance with SMS communications, reply HELP to any message or contact us directly: info@lemonlionconsulting.com or (321) 341-6610

E. Opt-In

You may opt in to receive SMS messages from Lemon Lion Consulting only by submitting an online form and checking the SMS consent box. We maintain secure records of all opt-in activity for verification and legal compliance.

F. Opt-Out

To stop receiving SMS messages, you may reply STOP to any message at any time. Your number will be immediately removed from our SMS communication list. You may also contact us directly to request removal.

G. Privacy of SMS Data

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party or affiliate company for marketing purposes. Your SMS information is used exclusively for communication related to Lemon Lion Consulting services.

H. Standard Disclosures (Summary)

  • Message and data rates may apply
  • Text STOP to opt out at any time
  • Text HELP for assistance
  • Message frequency may vary

11. Contact Us

Lemon Lion Consulting
3960 Howard Hughes Pkwy, Ste 508
Las Vegas, NV 89169
📧 info@lemonlionconsulting.com
📞 (321) 341-6610